Frequently asked questions

Find answers to the most common questions about Webivio, automated webinars, platform features, integrations, plans and the trial.

Basics

What is Webivio?

Webivio is a platform for creating and running automated webinars. It covers the full process: participant registration, video playback, messaging, presenting an offer, integrations and results analytics.

What is Webivio for?

Webivio is for running automated webinars and organizing everything around preparing, promoting and supporting participants. You can use it to present courses, services, programs, products and business offers.

Who is Webivio for?

Webivio is built for course creators, experts, coaches, consultants, agencies, training companies, product brands and other businesses that want to use automated webinars for marketing, education or sales.

How is an automated webinar different from a plain recording?

A plain recording is video a user can play back. An automated webinar combines the recording with registration, a schedule, messaging, a webinar room, offer presentation and stats - so the video becomes part of a structured process.

How does an automated webinar work in Webivio?

You prepare the recording, registration page and webinar settings. The participant registers for a chosen time, gets messages and enters the webinar room where the recording plays. During the session you can show messages, AI Moderator answers and an offer. Results show up in stats.

Is Webivio only for selling online courses?

No. You can also present services, development programs, consulting offers, products, software demos, training and educational processes.

Setup and usage

How long does setting up the first automated webinar take?

A basic automated webinar can take about 30 minutes if you already have the recording, registration copy and offer ready. A richer setup with extra messages, integrations or funnel variants can take longer.

Do I need technical skills?

You do not need to be a developer or build the whole system yourself. Most settings are done in the Webivio panel. If something goes wrong, the support team can help.

Can participants watch an automated webinar on a phone?

Yes. The webinar room works in a mobile browser, so participants can watch on a smartphone with nothing extra to install.

Can I use Webivio without my own website?

Yes. You can create registration and thank-you pages in Webivio. You do not need to build them on a separate site. Use the platform URL or connect your own domain.

Can I connect my own domain?

Yes. Registration and thank-you pages created in Webivio can run on your own domain.

Does Webivio host webinar recordings?

Yes. You can upload recordings directly to Webivio. Available space and the maximum size of a single file depend on your plan.

What are the recording hosting limits?

On Starter the limit is 1.5 GB per file and 10 GB total. On Pro you can upload a file up to 10 GB, with 30 GB total hosting. For custom Implementation plans, limits are set individually.

Features

What is AI Moderator?

AI Moderator can answer participant questions during an automated webinar based on knowledge you share with it beforehand. Participants can get answers even when you are not personally on chat.

Does Webivio support WhatsApp messages?

Yes. WhatsApp integration is available on Pro. You can send confirmations, reminders and post-webinar messages through your own WhatsApp Business account. Participant replies can be handled in the inbox in the Webivio panel.

How do video A/B tests work?

On Pro you can compare two recording or offer variants. Participants are split across variants, and stats let you compare the results and selected metrics.

What are automated webinar series?

Series let you connect several webinars into one planned sequence - for example three lessons. Each step can have its own reminders and stats. The feature is available on Pro.

Can I share a replay after an automated webinar?

Yes. After the session you can give the participant access to the recording again and set how long the replay stays available. You can check watch stats in the panel.

Can I add team members?

Yes. You can add team members to work together on webinars and funnels without sharing the main account password.

What data can I analyse in Webivio?

In stats you can review data across automated-webinar funnel stages - registrations, attendance, video watches, offer clicks and other configured events.

Integrations

Which integrations are available?

Webivio connects with email marketing, messaging, ads and analytics tools. Integrations include MailerLite, MailerLite Classic, GetResponse, ActiveCampaign, Kit, Klaviyo, Sender, SMSAPI, WhatsApp, Meta, Google and TikTok. You can also send data to other systems via webhooks.

Does Webivio replace an email marketing system?

Webivio can send automated-webinar messages such as registration confirmations and reminders. You can also connect an external email marketing tool for the rest of your campaigns and automations.

Can Webivio connect to my own system?

Yes. If there is no ready-made integration, you can send selected event data via webhooks to Zapier, Make, Pabbly, n8n or your own system.

Can I migrate from another platform?

Yes. We can help you plan moving an automated webinar, funnel pages and participant messaging from another platform to Webivio. The scope depends on your current setup and integrations.

Plans and billing

How does the trial work?

For 14 days you can use every Webivio feature without entering card details. When the trial ends you choose a paid plan or stop using the platform.

Which plan should I choose: Starter or Pro?

Starter is for people who want to launch a basic automated-webinar process. Pro adds WhatsApp, A/B tests, automated webinar series and higher recording hosting limits. Compare current limits and features on the pricing page before you decide.

When should I choose a custom Implementation?

Consider a custom Implementation when you need higher limits, a dedicated manager, an agreed service level or integrations built for a specific process. Scope and pricing are set individually.

Can I cancel my subscription?

Yes. You can cancel in account settings. After cancellation you keep access to the plan until the end of the paid billing period.

More about integrations on the integrations page. Current pricing at /pricing.

14-day Webivio trial

No card required. Full access to the automated webinar funnel.

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